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Debt collection for businesses and professionals.

Unpaid invoices, customers who stop answering, deadlines that keep slipping: recovering what you are owed without damaging the commercial relationship is possible — if it is done with method.

An unpaid invoice is not only lost cash: it is missing liquidity, time taken away from your business and, often, a commercial relationship to be handled with balance. My work starts with a rigorous analysis of the position and continues with gradual, firm and professional action which, in most cases, leads to payment or a sustainable repayment plan without going to court.

When negotiation is not enough, the file passes — with the documentation already prepared — to partner lawyers for the Italian payment order and enforcement, while I remain your single point of reference.

Who it is for

SMEs, craftsmen, retailers, professionals and service companies with overdue invoices from Italian customers; foreign companies with receivables from Italian counterparties; businesses with a receivables portfolio to put in order; directors who want a single partner instead of juggling reminders and lawyers alone.

What it includes

  • Analysis of the position: invoices, contracts, orders, delivery notes, correspondence, any disputes
  • Verification of the debtor's solvency (company registry extracts, protests, adverse records, financial statements)
  • Professional written and telephone reminders, with a tone calibrated to the commercial relationship
  • Formal notice and demand for payment by certified email (PEC) or registered letter, including late-payment interest under Legislative Decree 231/2002
  • Negotiation of repayment plans with guarantees and acceleration clauses
  • Settlement agreements when a quick closure is the better option
  • Preparation of the file for the payment order and coordination with partner lawyers
  • Monitoring of collections and periodic reporting
Late-payment interestIn commercial transactions it accrues automatically (Legislative Decree 231/2002)
TimelinesMany positions close within a few weeks of the formal notice
Relationship protectedFirm but professional tone: the customer can remain a customer

How we work

  1. Analysis — I review the documents and assess the strength of the claim and of the debtor.
  2. Strategy — we define the route together: reminder, formal notice, negotiation or legal action, with clear costs and timelines.
  3. Action — I personally handle correspondence and negotiation.
  4. Closure — payment, written agreement or repayment plan, followed to the last instalment.

Useful documents

For the first analysis, whatever you have available is enough. Typically useful:

  • Overdue invoices and the related orders, contracts or accepted quotes
  • Delivery notes, acceptance reports or proof that the service was performed
  • Correspondence with the customer (emails, PEC, letters) and reminders already sent
  • Any disputes received
  • Identification and tax details of the debtor
Note. In commercial transactions between businesses and professionals in Italy, late-payment interest accrues automatically from the day after the payment deadline, without any formal demand (Legislative Decree 231/2002), together with a flat-rate compensation for recovery costs. I quantify them and include them in the claim.

Frequently asked questions

Is there a risk of losing the customer?

The first reminder is always calibrated to the commercial relationship. The goal is to collect while preserving the relationship where possible. The tone hardens only if the debtor does not cooperate.

How much does it cost?

After the analysis you receive a written proposal, usually with a contained fixed component and a success-related fee. No hidden costs.

The debtor is a struggling company: is it worth proceeding?

That is exactly why we analyse solvency first. If the picture is compromised, I tell you immediately and we look at alternatives, avoiding useless expenses.

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